Terms of Service

Welcome to LitWiz Labs! These Terms of Service ("Terms") govern your use of our Raya Voice AI agents, website, and any related services (collectively, the "Service"). By accessing or using our Service, you agree to comply with these Terms.

1. Acceptance of Terms

By using the LitWiz Labs Service, you agree to these Terms and any policies referenced within, including our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

LitWiz Labs provides advanced Raya Voice AI agents that enable the customers to interact with their customers in a more natural and engaging way. The Service includes API access, customer support, and any related tools or services. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations.

3. Account Registration

To use our Service, you may need to register for an account. You agree to provide accurate and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Use of the Service

You agree to use the Service in compliance with applicable laws, rules, and regulations. You must not misuse the Service, such as by using it to process illegal content or infringe upon the rights of others. You are solely responsible for the content you upload and process through our APIs.

5. Payment and Subscription

If you subscribe to our paid services, you agree to pay all applicable fees as outlined during the purchase process. Payment processing is handled by third-party providers, and your subscription will automatically renew unless canceled in accordance with the terms outlined during registration.

6. Intellectual Property

All intellectual property rights related to the Service, including software, design, and content provided by LitWiz Labs, are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works from the Service without our express written consent.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you when you use our Service.

8. Limitation of Liability

To the maximum extent permitted by law, LitWiz Labs and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use the Service.

9. Termination

We reserve the right to terminate or suspend your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests. Upon termination, you must cease all use of the Service.

10. Changes to the Service

LitWiz Labs reserves the right to modify, suspend, or discontinue the Service at any time without notice. We may also update these Terms from time to time. We will notify you of significant changes by posting the revised Terms on our website or through email communication.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Haryana, India, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within Haryana, India, for the resolution of any disputes arising from or relating to these Terms or the Service.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at: [email protected].